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Misleading Business Practices?

Reader&quote;s Digest Sucks First of all, Ticketmaster sucks. I've now asked to remove my e-mail address from their lists, oh, about 4 times. Twice using their automated opt-out links on the included e-mail... unselecting all options, and making sure to hit "Yes I'm sure" or the equivalent.

When I kept getting their annoying weekly spam, I wrote customer service. And got a polite reply that it'd been taken care of... well, yeah. Until the next week. Another message to customer service lead to a "you have to wait 24-48 hours for things to take effect". I'm not sure they can do math, since it was over a week later. Nonetheless, I was assured I'd been removed from the list.

Except, I wasn't. I got another message today. A loose read of the CAN Spam Act suggests I might be due $25/incident. More if I could find a way to determine it was willful. Sheesh. Anyone else have this problem with TicketMaster? It would, of course, be much easier to get them to fix their shoddy business practices if there were others willing to help push the issue.

This reminded me of another task I'd been meaning to deal with... J received this apparent invoice from Readers' Digest. If you didn't read it, you'd probably assume you'd requested a Reader's Digest subscription, and forgotten to pay for it. It's all over the place... FEE FOR SERVICE, PAYMENT WITH REPLY WOULD BE APPRECIATED. They even go to some trouble to fake a handwritten note (image on the left - it takes examining the paper very closely to discover this is a fake). Now, mind you, I don't think I've ever received a bill, especially not for $10, or for a magazine, with handwriting on it. But I'm sure it suckers some people.

A little unethical to send unrequested offers? No, this happens all the time. What's terrible here, and I'm sure obvious to anyone who's read in this far, is how hard they went to hide their intention behind a confusing enough exterior to perhaps catch a few people who don't think too hard when they're responding to bills. And, by making it only $10, how many people would think twice if they didn't smell a rat right off the bat?

I guess the one thing it does show is that it can be fun to read junk mail. Can you believe this passes for a reasonable business practice? Sheesh.

Comments

that's pretty bad. if i get one of those i'll shred it with glee